Warranty and Repairs

Lifetime Warranty

Any item that suffers from manufacturing defects in workmanship and materials may be returned for repair or replacement as needed, free of charge. We just ask that you cover the costs to get it to us and we’ll take care of the rest.

Outer Shell will determine whether or not your product is covered by this warranty. Damage due to wear and tear, accident, improper use, or the natural breakdown of materials over time is not covered. If you would like us to assess warranty coverage, please send photos and a description to:

kyle @ outershell.com

Or to send it in, please provide your email and return address, then ship to:

Outer Shell

1466 San Bruno Ave., Unit C6

San Francisco, CA 94110

Repairs

Non-warranty repairs are gladly accepted and priced accordingly. We prefer to fix things rather than have it end up in the trash! To inquire about non-warranty repairs, please send photos and a description to:

kyle @ outershell.com