QUALITY GAURANTEED
Real people make our products so sometimes there can be small manufacturing errors. Not to worry, all Outer Shell products come with a lifetime warranty against defects in workmanship and materials. If you find some loose stitches or a blemish in the fabric, we’ll repair or replace it for free - even years later!
Damage due to wear and tear, accident, improper use, or the natural breakdown of materials over time is not covered, BUT..
WE’LL STILL FIX IT
Sometimes we crash and break a buckle. Sometimes zippers get gummed up with dirt. Sometimes we just put our gear through the ringer and it wears out. Nothing lasts forever, but we can replace buckles. We can repair zippers. We can patch holes. We can breathe new life into your well loved Outer Shell gear and keep it out of the landfill. Non-warranty repairs are gladly accepted. We will assess the damage and send you a price based on parts, labor, and shipping costs.
Let us know what’s up with your gear! Fill out the form below to request a warranty or repair